Terms of Service
Effective and updated: November 7, 2026
These terms govern your use of VDub, an independently operated video translation and AI dubbing service. The operator can be contacted at support@vdub.app. The Privacy Policy and Acceptable Use Policy are linked below.
Service and eligibility
You must be at least 18 and able to agree to these terms. VDub transcribes uploaded media, translates dialogue and synthesizes speech using speaker references, then provides dubbed media and subtitles where available. It uses third-party AI models and is not affiliated with or endorsed by their creators. Keep your account credentials secure and provide accurate information.
Content and voice authorization
You retain the rights you hold in your source material. You grant VDub permission to store, process and transmit it to the infrastructure and AI providers needed to fulfill your request. You must hold the necessary copyright, privacy and speaker/voice permissions for uploads, voice reproduction and your intended use or publication of results. Public availability of a video does not itself supply those permissions. No ownership or permission from a third party is created by dubbing.
Prohibited use
The Acceptable Use Policy is part of these terms. Do not upload, translate, dub, synthesize or distribute pornographic, sexually explicit or sexually suggestive content, sexual content involving minors, non-consensual intimate material, fraudulent impersonations or infringing content through VDub. These prohibitions apply to both source media and requested outputs, even if a model would process them.
Prices and payment
See the website pricing page for the current free allowance and package prices. Purchases are available only when explicitly opened on the website. Free use creates no subscription and never converts automatically to paid use. Price, currency, processing credits, upload limits and applicable taxes are shown before purchase. Processing credits do not reset monthly and there is no automatic renewal.
Processing credits and final failure
For purchasers, the first five minutes of each new file are free; only the remainder is counted, rounded up to the next second. Files must meet the account upload limits. Credits are reserved on submission and settled on successful completion. Normal automatic retries reuse the same reservation without charging again. Final failure automatically returns the reservation, normally during the next system settlement cycle. Returning credits is not a refund of the original payment. File expiry does not remove task or transaction history or deduct unused credits.
Refunds and quality issues
Within 14 days of successful payment, you may request a full refund for a completely unused package. Email support@vdub.app with the order ID and your reason. We verify the order, credit consumption and any reservations for work in progress. Used packages are reviewed individually; automatic prorated cash refunds are not promised. Clear quality defects, such as missing translation, missing dubbing or an unusable result, may be reviewed using the task ID for return of the affected processing credits; voice-similarity and completion-time limitations are described in these terms. Mandatory cash-refund rights remain unaffected. Approved cash refunds are processed through the original payment channel; arrival time depends on the payment provider and bank. A request or credit return does not mean a cash refund has completed.
Results and availability
AI transcription, translation, voice and timing can contain errors or fail, including when a provider refuses content. Review results before publishing or relying on them. VDub does not guarantee a particular voice match, completion time, uninterrupted availability or indefinite storage. Do not use unverified output as professional medical, legal or financial advice. Nothing here excludes liability that cannot lawfully be excluded.
Abuse, termination and contact
We may investigate reports, stop processing, restrict accounts or remove content for policy violations, security or legal requirements. Contact support@vdub.app to report a problem, dispute a restriction, request account closure or discuss a payment issue. We may update these terms and publish the effective date here; material changes will be communicated through the website or account contact where appropriate.
Files kept for 7 days
Originals, dubs, subtitles and intermediate files are kept for 7 days after completion. Download them in time. The same policy applies to free and paid use. Task records and purchased credits are unaffected.